White Paper: Atos
This White Paper describes the technical challenges and potential solutions for preserving digital artifacts, for long intervals of time (several decades, centuries) in a new world of massive, distributed data.
White Paper: Modality Systems
Control and security challenges will never disappear, but economies of scale are delivering an inevitable shift from on premises infrastructure to Cloud services. The idea of sourcing Unified Communications as a Cloud service is rapidly becoming main-stream, as the UC providers learn to integrate and bundle UC tools, and deliver them as a service. So what exactly is driving Unified Communications into the Cloud? In a nutshell, the Cloud is taking the technical difficulty out of UC. It enables UC providers to package them as a bespoke suite to serve the needs of specific customers. This whitepaper explores about the future of Cloud communications in Australia. In this Cloud White Paper: Enabling UC to deliver Workstream Collaboration What is UCaaS? Trends in Cloud UC over the Next 3-5 years UCaaS Pain Points for Enterprise Customers
White Paper: Crystal Group
Hyperconverged Infrastructure (HCI) has been taking the enterprise world by storm, as they are harnessing the power of HCI, to better manage, provide access to, and protect all this valuable data. To deliver a compact, deployable data center, ruggedized Hyperconverged Infrastructure systems tightly integrate enterprise cloud capabilities with high performance networking, computing, and storage hardware. This whitepaper provides insights on how HCI systems are designed to be deployed in tactical environments combining rugged hardware and robust software to deliver a wealth of enterprise-level benefits in the field. Key takeaways from this whitepaper: Tactical hyper-convergence Big capabilities, small SWaP Rapid deployment and true tactical Hyperconverged Infrastructure Enabling the enterprise cloud at the tactical edge
The Forrester Wave: Hybrid Integration For Enterprises, Q4 2016
White Paper: Software AG
The hybrid integration market is growing because more EA professionals see the broad capabilities and use-case flexibility as a way to address key business challenges. This market growth is in large part due to firms rethinking their integration strategies. To assess the state of the hybrid integration market and see how the vendors stack up against each other, the strengths and weaknesses of 11 top hybrid integration vendors was evaluated. After examining past research, user need assessments, and vendor and expert interviews, a comprehensive set of 24 evaluation criteria was developed and was grouped into three high-level buckets. This whitepaper shows how each provider measures up and helps enterprise architecture (EA) professionals make the right choice. It highlights: Hybrid Integration Evaluation Overview Cloud and Dynamic Integration Requirements Change The Landscape Vendors Tackle Hybrid Integration from Four Starting Points Why Hybrid integration will become more essential with the IoT and big data
Skype for Business Migration Strategies Connecting meeting rooms
White Paper: StarLeaf
Skype for Business is fast becoming the most widely-used single vendor unified communications platform. However, as the enterprise implements Skype for Business, it hits a seemingly impossible barrier, realizing complete video communication and collaboration. There is no easy or elegant way for existing video conferencing equipment to seamlessly integrate with Skype for Business. This whitepaper addresses what the available migration strategies for video calling and conferencing are, and how interoperability between Skype for Business and professional video systems can be achieved for inter and intra-company calls. It highlights: >How to bridge the gap between Skype for Business and legacy H.323 meeting room systems on a scheduled meet-me basis >‘Do nothing’ strategy- Both the video conferencing rooms and Skype for Business are maintained in parallel >How to achieve direct calling and conferencing for all, while maintaining current legacy room systems, registered directly to the video cloud
How We Work with You to Get the Most Out of Cloud Backup Services
White Paper: Sky Data Vault
Having a disaster recovery plan and also cloud backup services are absolutely necessary for a business to keep its data safe and secure. With cloud backup and disaster recovery solutions that will allow the business to remain operational during and after any disaster while minimizing the impact of unplanned events and helping them recover as quickly as possible. This whitepaper provides insights on how to get the most out of cloud backup services. Key takeaways from this whitepaper: How do you choose the right Disaster Recovery as a Service (DRaaS) partner to provide the best cloud backup and protection services in the market? Multiple Disaster Recovery solutions to help the clients succeed and survive through any disaster, which can be damaging to a business Portfolio of solutions offered to accommodate your clients more efficient way to deliver business critical backup and recovery solutions
White Paper: Quantum
Hybrid Cloud storage has features of both Public and Private Cloud implementations, connected at various points to allow business users and applications to access storage via either of the two infrastructures as determined by IT or corporate policy. Moving data to the cloud is actually cheaper, can be expanded interminably and needs less attention; but how much data can a company realistically park in cloud storage? With an effective Hybrid Cloud storage solution, you can choose the best match for your workload requirements at any time, and rebalance them as your needs change. This whitepaper provides insights on how the promise of the cloud is playing out, both positively and negatively, through its various implementations. In this whitepaper, the main focus is on cloud storage. It highlights: Immediate and long-term benefits of different cloud models Potential downsides of the cloud models Different cloud storage options available Finding which of the cloud storage options is the best
White Paper: Qualys [NASDAQ: QLYS]
Today, the cloud-based security services are expected to be a “new area of growth.” The adoption of cloud solutions is driven by the need to innovate, simplify and cut costs. Avoiding the cost and the complexity of traditional software is one of the reasons why cloud services has become a mainstream delivery method for security solutions. This whitepaper explains how you can use cloud-based security to protect your network and ensure compliance without breaking the bank. Key takeaways from this whitepaper: Why smaller organizations are vulnerable Common approaches to security are too expensive Cloud-based security is more affordable & effective Seizing other benefits of cloud-based security Continuous security and compliance solutions
White Paper: Plantronics
PERSONAL HEADSET CONTROL FROM THE DESKTOP In the era of digitally empowered consumer, customer experience is a key business driver. Effortless management of headsets by IT and efficient headset control provides users with well-maintained devices that enable them to confidently engage with customers and ultimately improve the customer experience. When every call is critical, it’s essential that the customer service representative should be as effective as possible. It means being equipped to hear and be heard clearly, every time, and it starts with having a well-functioning headset. This whitepaper provides insights on how IT takes control of headsets company-wide, proactively managing user needs. Key takeaways from this whitepaper: Is there a better way to manage your organization’s headsets? Why headset visibility matters to IT? How can IT organizations monitor, manage, and maintain headsets in near-real time?
White Paper: Navigator Management Partners
As your organization plans for and prepares to implement a cloud ERP solution, it’s worthwhile to consider a number of key activities to do in advance of even selecting a software solution provider and implementation services provider. Starting your new cloud based ERP with less historical data will always be recommended by software vendors and implementers and that may actually work for your organization, but you won’t know until you’ve done some analysis and thinking and have involved the right people. This whitepaper talks about the pre-implementation tasks and activities for cloud ERP solution that will allow you to more efficiently work with your software vendor and implementation partner. It addresses key questions like: What are the outcomes of the change management assessment? What are the key areas of opportunity to do Implementation Readiness for a Cloud ERP Solution? What are the activities recommended for change preparation and planning?
Disaster Recovery as a Service (DRaaS) in the Cloud
White Paper: FalconStor
Disaster Recovery as a Service (DRaaS) is a smart solution when you have a limited budget. With DRaaS, you can virtualize your data and keep a current copy of your data in the cloud – on which ever cloud service provider you choose. This whitepaper is intended as a guideline for customers planning to deploy a DRaaS cloud solution. It provides a brief overview of latest technology, concepts, and simple disaster recovery cloud solution examples. Potential challenging aspects of moving to a cloud deployment The biggest cloud service providers On-premise AWS storage gateway with cloud-based S3 storage Deploy an FSS server from the Azure marketplace This gives you the power to seamlessly migrate, recover, and protect data in the cloud without tying your business to specific hardware, networks, or protocols
Cloud Computing Security Public vs Private Cloud Computing
White Paper: Parallels
For CIOs and CEOs, cloud computing security is still a hot topic for discussion. The debate continues as to whether a public, private or hybrid cloud approach is best. While there are complex factors that can inform a decision between public or private cloud, security is the biggest. Choosing public vs private cloud services can be challenging, it is important to analyze the differences between applications virtualized in a private cloud and those in a public cloud. This white paper compares public and private clouds in contrast to the basic elements, features and benefits that both delivers. This White Paper highlights: How Public and Private Cloud deployment models differs? Cloud Computing Security — Hosted or Local Applications? The trends in Public, Private, and Hybrid Cloud: Which is right for you? An Overview on Security with Private Cloud Computing Implementing Private Cloud Computing with minimal effort and seamless end user experience
White Paper: Altivon
Competing in today's highly competitive environment requires enterprises to have an agile technology infrastructure to support customer service and to achieve the greater corporate objective of improving the customer experience. In contact centers, choosing between cloud and premise can be confounding. We advocate a decision framework and the same fundamental decision framework for contact center technology can be used to both identify system requirements and review proposals. This whitepaper highlights the nine fundamental decisions give by the framework that will lead to the best solution for you. It includes: Can your organization tolerate occasional contact center outages? Is there a strong incentive to fund the contact center with operational budgets? Is there a strong incentive for consistent maintenance costs or are occasional ‘spikes’ associated with upgrades acceptable? Does your contact center see significant variability in load? Is optimizing contact center staffing levels a key challenge?
White Paper: Cloudamize
Whether you're planning your cloud migration strategy or already in the cloud, making accurate cloud decisions requires a deep analytical approach. Making the right cloud decisions on an ongoing basis to consistently achieve optimal performance at the lowest cost isn’t easy - or even possible - without having highly precise analytics to guide you, and making the wrong decisions can have disastrous consequences. This paper discusses how to identify which cloud provider will provide the best cost and performance benefits for your organization and helps to determine which applications to move to the cloud vs. keep on-premises. Key takeaways from this whitepaper: Main stages of an ongoing, strategic cloud journey Primary objectives to achieve and top questions to ask at each stage of cloud process Which analytics you need at each stage in order to make the best decisions
White Paper: AppNeta
Although cloud computing has revolutionized the way we store and access data, the adoption of cloud computing is not free from issues and concerns. When planning a move to a cloud-based infrastructure, or a hybrid cloud infrastructure, you may not actually be packing boxes and folding up unused cables, but you should be getting ready for a change. Let’s explore some of the challenges and concerns you'll face as you move to a cloud-based infrastructure in this whitepaper. It highlights: The cloud is complex- Be proactive with performance monitoring in the cloud Data centers and clouds need a good connection- Evaluate performance management tools The cloud still requires monitoring- Cloud monitoring has to be continuous, Hence these are the top challenges of moving to the cloud that you should watch out for!
White Paper: AppNeta
Before migrating a business-critical application to the cloud, prepare up-front and keep the control you need throughout the process. With the right tools in place, moving an app-even a high-stakes business-critical app-to the cloud doesn’t have to be a shot in the dark. This whitepaper highlights the five steps you need to prepare for and move apps to the cloud using your performance monitoring tool. See What’s Already In Use- Change user behavior and usage policies for recreational SaaS apps Find Out How Apps Are Performing Now- Use performance monitoring Get a Handle on Bandwidth- Bring good end-user experience for critical applications Remember the Users- Investigate about users who are using the new SaaS service IT Team’s Work is Never Done- Make those SaaS investments worth the time and resources
White Paper: Quali
An accessible self-service portal that offers a predefined catalog of demonstration can address many shortcomings and make life easier for both sales teams and prospective customers. By leveraging the maturity, scalability, maintainability and ease of use capabilities offered by CloudShell, sales and marketing teams can ensure a sustainable competitive advantage. This whitepaper on “Building Self Service Demo Clouds with CloudShell,” provides insights on how self-service demo clouds helps to deliver the products and services faster to market with better quality. Key takeaways from this whitepaper: Cloud-based self-service access: Delivering complex demo environments Demo and POC cost will make you non-competitive Demo Clouds give you a competitive advantage Cloud sandboxing enables effective demo clouds
White Paper: RM Dayton Analytics
Can High Volume and Velocity Big Data Applications Run Successfully on a Cloud Platform? Some of the world’s largest companies are mothballing their behemoth in-house applications running on massively parallel processing databases in favor of cloud platforms. Whether on premise or off, you need to align the right set of skills when deploying big data in the cloud. Read this executive briefing whitepaper to see real-world examples of the technologies and platforms that are being deployed on cloud platforms. It’s highlights: What skills do you need in deploying big data in the cloud? What is a data lake? What are some of the technologies being used in near- and real-time large-scale cloud applications?
LIMS- Going the Cloud Way
White Paper: CloudLIMS
Cloud based Laboratory Information Management System (LIMS) guarantees a limitless expansion for lab automation at an affordable price and thus, removes the existing bottlenecks for business growth in today's unpredictable economic times and with evolving cloud computing technologies, This white paper on “LIMS Implementation” is for those bio-banks, clinical research and food & beverage testing labs which are incognizant of the benefits of cloud computing for managing laboratory operations. It addresses some of the most crucial questions like: Why is cloud becoming the best choice for every lab, planning a LIMS implementation? How to scale and rapidly configure LIMS using cloud based SaaS? How can you successfully implement Laboratory information Management System (LIMS)? What is the best effective method of mitigating risks in a well-designed LIMS system? What are the most common LIMS implementation mistakes and how to avoid them?
Nine Reasons IBM Sees a Shift to the Cloud
White Paper: Secure Infrastructure And Services
Moving your computing infrastructure to the cloud has countless benefits for your business including increased productivity and mobilized workforce capability, Infrastructure-as-a-Service, and cloud backup and disaster recovery solutions. With Cloud Computing becoming more widely utilized, it is important for organizations to understand ways to maximize benefits and minimize risks of moving to the cloud. There is a long list of reasons how computing model can benefit businesses . This whitepaper on ''Cloud computing'' describes the top nine reasons you should consider when moving your business infrastructure to the cloud: Lower Operating Costs: Eliminates being charged the same as another organization that uses more computing power or storage space in order to move to the cloud Scalability: Enables an organization to easily scale up or down as their business needs grow or change while migrating to the cloud. Advanced Technology: Helping SMBs to keep up with the latest and greatest technology to best serve their clients Rapid Implementation: Implementation is an essentially turnkey for the enterprises when moving to the cloud Download this informative whitepaper that comprehensively details the significant benefits of Cloud Computing and the reasons for switching your Infrastructure to the cloud based business model.
How to Take Back Control of 'Cloud Sprawl' in your Company?
White Paper: Storage Made Easy
Cloud sprawl is becoming a big problem for many operations. Does your organization is also facing a cloud sprawl problem? This whitepaper will guide you to deal with ever-growing use of public cloud services and apps by individuals within a company (commonly refrerred as "Cloud Sprwal") using an enterprise File Share and Sync solution for Unified Data Indexing, Auditing, e-Compliance, and secure file sharing. Read this whitepaper to learn ''how to Prevent Your Company From Experiencing Cloud Sprawl''. It covers: : What is Cloud Sprawl and why you should be concerned about it? How to take back control of ‘Cloud Sprawl’ in your Company? How to avoid creating cloud silos that contributes to the Cloud Sprawl that you are trying to control? Secure, audited collaboration and document sharing Planning out your deployment ahead of time to help control cloud sprawl Solution that encompasses all private and cloud stored corporate data
White Paper: Storage Made Easy
Enterprise File Sharing and Sync solution for Hybrid Cloud Control allows IT to regain control of "cloud data sprawl" by unifying private / public company data and privately used employee cloud data solutions into a single converged infrastructure. Without a doubt cloud computing offers advantages to companies that encompass ease of use, productivity and cost savings, however companies have concerns about if, how and where they store their sensitive data. This is where hybrid cloud can play a part. Hybrid Cloud essentially continues to offer businesses all the benefits associated with the public cloud whilst enabling them to continue to have choices of storing certain types of data privately. This white paper outlines the advantage of using the Enterprise File Share and Sync Cloud Control appliance in a hybrid cloud strategy. It mainly includes information regarding: How enterprise file synchronization and sharing offers a “blanket” that enterprises can privately apply to wrap around all their data What is Hybrid Cloud and what are the benefits of a hybrid cloud strategy? Enterprise file sharing and synchronization as a cloud control point for existing private data and public cloud data sets.
White Paper: Storage Made Easy
Hybrid Cloud computing essentially continues to offer businesses all the benefits associated with the public cloud whilst enabling them to continue to have choices of storing certain types of data privately. This hybrid cloud computing white paper guides on how hybrid cloud file server can be used by businesses to achieve their objectives, creating a virtual, cloud server managed by you - the service provider. This white paper on ''Hybrid Cloud Computing '' Covers: What is a hybrid cloud file server? What are its solution features? How can hybrid cloud application help to solve the challenge of information aggregation, management, and control of all the companies of Information Clouds, from a single unique view? How can hybrid cloud computing serve your enterprise IT strategy? By intregating a cloud file server, you can reap the benefits such as: The Cloud File Server enables special folders to be set that all users in the company can instantly access. Secure Email Cloud File Sharing features The Cloud File Server enables unified access permissions for access across all Clouds that are mapped and exposed to the user base.
White Paper: OpenDataSoft
OpenDataSoft came up with a smart and innovative approach that boosts the creation of new urban services. Providing deep insight in the potential of Open Data program, benefits of Open Data and Open Data market value. Transforming data into APIs, data visualizations, and real-time monitoring, making it easy for government organizations and business users to publish, share and re-use data with security as a major challenge. Why is Open Data an innovative program? An Open Data program can help you share your data with multiple users through different applications. Where, interoperability is the key factor in realizing the practical benefits of Open Data. This allows different organizations to work together on diverse systems and creating new opportunities through Open Data. You can share same data among your coworkers and create new platform which really helps. You can create your own data portal with attractive content in order to engage high number of visitors. You don’t need to worry about the technology used to store your data as there are many Open Data platforms available to streamline this process. Is your Open Data quickly and easily accessible and how often your Open Data is giving long term contributions to your community? Is your Open Data platform able to collect information from other IT systems and publish data automatically? Opening data can be challenging. What data should you open first? What scope should you aim for? How to make sure your data will be used and reused? Which technical solutions should you consider? Download this white paper to know the answers of all these questions and provides the essential steps to be taken to start your Open Data project that meets the converging challenges with confidence.
White Paper: Catapult Systems
To ensure long term success in the cloud, certain key factors must be followed and the enterprise can take advantage of the continuously expanding and changing computing space. While no IT manager will simply jump headlong into cloud deployment, many are likely to omit or under-utilize key factors that ensure near- and long-term success. Hence in order to have long term success in this complex area, you need to know: -What are the key factors involved in cloud computing for long term success? -What are the goals of the cloud initiative? What is the end-result that the organization is looking for? -What are the major security issues in cloud computing? -What are the advantages of cloud computing? Read this informative whitepaper that presents the success factors and discusses the best way to use them to build a foundation for engaging with the cloud that will serve the company now and in the future.
Transforming Industrial Devices into Smart, Cloud-Connected Devices
White Paper: Sierra Monitor Corporation
Smart cloud-connected devices are changing how value is created for customers, how companies compete, and how it can be helpful in reshaping the industry structure into a cloud connected IIoT environment. Secure IIoT On-Ramp Suites are designed to accelerate the transformation of industrial devices into smart, cloud-connected devices. This informative whitepaper outlines four simple steps in using IIoT On-Ramp Suite; and in making it simple rather than daunting to develop a roadmap towards a smart, cloud-connected IIoT environment. This technical whitepaper answers about: What smart, cloud-connected products are and how they can redefine the industry boundaries? How smart cloud-connected devices are transforming companies and their competition? What are the steps involved in transforming semi-smart products into smart, cloud-connected products using the IIoT On-Ramp Suite? Consumer IoT vs industrial IoT: What are the traditional distinctions between consumer IoT and industrial IoT? What the Consumer IoT can teach the IIoT?
Files, Files everywhere: 7 Steps for Making Your Office Completely Paperless
White Paper: EFileCabinet
Organizations are realizing that the paper document is an ineffective and expensive method to manage the information. Hence, they have begun switching over to electronic document management systems for making the office completely paperless. Consider downloading this free whitepaper which assists modern businesses in making the difficult switch from paper to electronic document management systems. This whitepaper tends to questions like: What are the reasons to turn to a paperless business? What are the benefits of switching to a paperless office? How to make the office completely paperless? How to switch from physical document processes to paperless information management systems? What are the challenges faced by the firms in the transition process to a paperless office?
White Paper: Tintri
Redefine the Quality of Service (QoS) with storage industry’s first and only technology that guarantees VM-level performance and eliminate contention between virtualized applications. This white paper talks about using Tintri’s per-VMQoS solution to deliver performance Service Level Agreements (SLAs) and contain ‘noisy neighbors’ in a virtualized data center. Through this white paper on “Quality of Service (QoS) With Tintri VM-Aware Storage,” readers will: Discover how to use per VM-Aware Storage Quality of Service to configure and manage different tiers of services based on their customers’ service tiers, performance requirements, and budget See examples of how to apply Quality of Service policies to manage mix workloads for different customers, with different service level requirements Learn how Tintri’s Global Center is a single pane of glass that can be used to manage multiple VM stores and improve the quality of services
White Paper: Doyle Research
Network intelligence based in the cloud enables IT organizations to quickly, easily, and securely adapt their network to the new cloud-oriented traffic flows. SD-WAN technology delivers the network intelligence required to increase remote work force with cloud-based applications and data. Read this whitepaper, “Why the Cloud is the Network”, to learn how to leverage the cloud as a network and why the organizations accessing cloud-based applications should consider the adoption of SD-WAN solutions. It discusses: • How are enterprises leveraging network intelligence in the cloud based applications to produce flexible networks which adapt, improve, and secure access and performance of traditional cloud services? • How can intelligent cloud network impact user adoption, satisfaction, and productivity? • How can network intelligence based in the cloud remediate network challenges to reduce jitters, packet loss, and improve redundancy? • How can network intelligence in the cloud based applications minimize disadvantages like unpredictable reliability, poor latency, and limited security?
White Paper: QS Solutions
Data Loss Prevention in the cloud—Is your company data getting lost in the cloud? In the past, a large number of businesses were hesitant to adopt cloud, owing to concerns around data loss and security. Today, with a myriad of data loss prevention software, tools and best practices flooding the market, organizations are more open to the concept of cloud. The frequency of data loss in cloud storage is also at an all time low and enterprises are soon realizing that adopting the right cloud strategy can result in several benefits such as reduced cost and faster time to market. Do you want to leverage all the advantages of cloud technology safely? Would you like to detect data leakage through cloud computing? If Yes! Read this whitepaper on Data loss prevention that addresses the following questions: What is data corruption or loss in cloud computing? What actions to take when cloud data is lost? What are the ways to data leakage detection using cloud computing? What are the methods of preventing accidental loss of data?
White Paper: g3g
The G3G HANA Cloud deployment provides the flexibility to trial new technology and leverages the “always on” cloud to showcase innovations to your business. SAP HANA is the new “norm” for SAP and as part of your roadmap planning we can aid your decision making process and adoption through a migration proof of concept in the G3G HANA Cloud. Read this whitepaper on “G3G Cloud Deployment” to know more about: Planning your migration journey to SAP HANA Moving parts or all of your SAP HANA solution into the G3G Cloud Supplementing your on premise solution with G3G HANA Cloud services SAP Basis Managed Services to supplement your existing team or provide holiday cover Read this whitepaper that brings you different cloud deployment strategies and the benefits of the cloud deployment models and services.
White Paper: g3g
SAP Support services are offered for continuous improvement of SAP solution-based landscapes and to optimize all business related processes. You need a partner who will ensure that your SAP environment becomes a real business enabler, not a business constraint. Download this descriptive whitepaper on “Global SAP Support Services” and learn how to get the best from your SAP program. It focuses on: What does your company require from SAP support services? How can you build the support package tailored to your needs by combining sap support services and commercial terms? How can the sap support services help develop your existing SAP environment? Get the consistent and seamless support you need for all your SAP solutions!
White Paper: Frost & Sullivan
Cloud computing has completely redefined the IT buying process for enterprise IT managers. With Infrastructure as a Service (IaaS) offerings, enterprises can procure compute and storage resources in a pay-as-you-go model. Similarly, enterprises can deploy applications and services faster by purchasing pre-configured platforms that run on third-party Platform-as-a-Service (PaaS) offerings. However, the simplest and the quickest option for deploying cloud-based services is through the Software as a Service (SaaS) model, in which enterprises can purchase the entire application or service, on-demand.
Why Move Voice to the Cloud?
White Paper: Jive Communications
The significant benefits of Cloud voice combined with its lower cost explain its emerging status as the dominant solution for today’s government organizations and workforce. As the industry landscape continues to evolve and take shape, it is becoming increasingly clear that Cloud voice service will represent the business standard. Read this whitepaper to get the answer, whether on-premises or cloud-based voice solutions will best serve for your organization’s communication needs. This whitepaper outlines the value presented by cloud voice, distinguishing the differences in cloud vs. on-premises systems in terms of lower cost, greater reliability, and enhanced productivity. Key takeaways from this whitepaper on “WHY MOVE VOICE TO THE CLOUD”: Benefits of deploying Cloud voice over existing broadband networks Powerful Unified Communications features offered by Cloud Voice Cloud-based voice solutions for today’s government organizations and workforce Cost savings and upgrades in features and usability available for voice in the cloud
The Value of Simple, Automated and Customizable Cloud Migration
White Paper: River Meadow Software
For a majority of companies, from small and medium-sized businesses to large enterprises, migrating data center workloads to the cloud is rapidly becoming a key priority. However, organizations are struggling to perform server workload migrations and cloud on-boarding in a comprehensive, seamless and timely manner. They face obstacles in terms of the complexity of manual migration processes, how to migrate one workload type to another platform and the necessity to avoid cloud sprawl, to name a few. In addition, most customers' data center infrastructures are a complex amalgamation of systems with competing resource efficiencies. Often, these environments consist of physical servers with different operating systems, distinct virtualization and private cloud platforms, and myriad network and storage complexities. Moreover, manual server workload migration and cloud on-boarding is inherently difficult without the proper tools to help facilitate deployment.
Cloud Call Center Defined
White Paper: EVOLVE IP
Call centers of all sizes and types are moving their call centers to the "cloud". In fact, many industry analysts predict that over 70 percent of call centers will use a hosted platform by 2014. Call center solutions are not a new business. For decades, call center executives have increased the productivity of their staff and ensured the call 'gets answered' with widely-supported, fully featured, equipment and software, such as phone systems, ACDs, reporting solutions, workforce management platforms and recording devices. When evaluating a new call center solution, agents and, more importantly, front-line supervisors are rightly focused on features that make their jobs easier or their time more efficient. However, the feature differences between most modern call center solutions are not significant. What is most important is if the solution can reliably route a call to the appropriate person, and the business can report on the activity to make staffing decisions. Business and customer service executives, are moving to the cloud not because of features, but for the inherent benefits of a cloud-based solution.