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Travel & hospitality

Improving the Guest Experience: How Technology is Changing the Hospitality Industry

White Paper: Intelity

With the technological advancement, there is a progression in the average traveler’s idea of what sort of service they should receive when staying in a hotel. That service will likely revolve around enhanced guest satisfaction through the efficiency of modern technological innovations. Technology is introducing new tools for the industry, which are becoming readily available for the savvy hotelier looking to impress guests and improve their stay experiences. This whitepaper provides insights on how technology is changing the hospitality industry. Key takeaways from this whitepaper: The Impact of Mobile Technology High Touch vs. High Tech Guest Data and Experience Personalization A Focus on Security and Privacy After all, modern times demand modern accommodations.

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