White Paper: River Meadow Software
For a majority of companies, from small and medium-sized businesses to large enterprises, migrating data center workloads to the cloud is rapidly becoming a key priority. However, organizations are struggling to perform server workload migrations and cloud on-boarding in a comprehensive, seamless and timely manner. They face obstacles in terms of the complexity of manual migration processes, how to migrate one workload type to another platform and the necessity to avoid cloud sprawl, to name a few.
In addition, most customers' data center infrastructures are a complex amalgamation of systems with competing resource efficiencies. Often, these environments consist of physical servers with different operating systems, distinct virtualization and private cloud platforms, and myriad network and storage complexities. Moreover, manual server workload migration and cloud on-boarding is inherently difficult without the proper tools to help facilitate deployment.
By: EVOLVE IP
Call centers of all sizes and types are moving their call centers to the "cloud". In fact, many industry analysts predict that over 70 percent of call centers will use a hosted platform by 2014. Call center solutions are not a new business. For decades, call center executives have increased the productivity of their staff and ensured the call 'gets answered' with widely-supported, fully featured, equipment and software, such as phone systems, ACDs, reporting solutions, workforce management platforms and recording devices. When evaluating a new call center solution, agents and, more importantly, front-line supervisors are rightly focused on features that make their jobs easier or their time more efficient. However, the feature differences between most modern call center solutions are not significant. What is most important is if the solution can reliably route a call to the appropriate person, and the business can report on the activity to make staffing decisions. Business and customer service executives, are moving to the cloud not because of features, but for the inherent benefits of a cloud-based solution.
By: Hitachi Data Systems
Digital transformation isn't just a biggest challenge; it's also the best opportunity for IT pioneers. Data-driven digital transformation has the potential not only to address competitive threats posed by insurgents, but also to uncover opportunities for new business models and revenue streams. The key is for established companies to unlock the full potential of this important resource to fuel digital transformation and help to maintain their leadership positions in volatile and quickly evolving markets. This whitepaper provides insights on how to turn digital transformation from a challenge to a data-defined opportunity and the advantage offered by enterprise data. Key takeaways from this whitepaper: The Business Benefits of Digital Transformation The Top Considerations for CIOs, including advice from IT pioneers Five Keys to Digital Transformation Success