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Telecommunication

Custom Voice Solutions overview

White Paper: Virtual PBX

When custom voice system designers and engineers build a UC platform from the ground up, they need to rely on collaboration with their customers to get it right. Without a rigorous investigation on the exact needs of a business no result can truly be called custom. When it comes to building a custom voice solution that works to satisfy all of the criteria and in the way that any particular industry needs, it’ s important to find a company that uses a collaborative approach to doing so. This whitepaper provides insights on how custom Voice Solutions are customized in both the way the function and the support a business needs to make the most of them, no matter to what extend that may be. It discusses: Criteria to consider when shopping for the right UC solution One Size Does Not Always Fit All Where to Find Custom Voice Solutions Putting the Custom into Voice Solutions

VirtualPBX: VoIP clear fix service overview

White Paper: VirtualPBX

VirtualPBX’s VoIP Clear Fix Service is the culmination of decades of experience building and servicing every component of VoIP platforms, and is the industry’s first and only brand-agnostic VoIP remediation service. VoIP Clear Fix Service keeps your network up and running by continually checking the health of all connected links and routing traffic around inactive or intermittent connections, no matter what. This whitepaper provides an overview of VoIP Clear Fix Service. Key takeaways from this VirtualPBX whitepaper: The Cost of Poor Connections Network Optimization with VoIP Clear Fix Service Makeup of a Typical Hosted Communications environment VoIP Clear Fix Service in Action

Achieving truly secure communications with DECT-compliant solutions

White Paper: Plantronics

Digitally Enhanced Cordless Telecommunication (DECT) is a 1.9 gigahertz technology which is often referred to as being “interference-free” since it does not share spectrum with other technologies such as Wi-Fi networks. It utilizes a dedicated part of the wireless spectrum to provide high levels of security and audio quality in enterprise office and home environments. This whitepaper provides insights on how to achieve truly secure communications with DECT-compliant solutions also outlining the security weaknesses of basic DECT products. Key takeaways from this whitepaper: Meeting the need for enhanced DECT security Standard DECT security features Enhanced DECT security features Ease of enterprise deployment and management

Advanced Beamforming Microphone Array Technology For Corporate Conferencing Systems

White Paper: Clear One

Beamforming is a signal processing technique carried out by a processor using input from the beamforming microphone array. Advanced beamforming techniques employ interference patterns to change the directionality of the array, so that information collected from the various microphones can be combined to give preference to the expected acoustic patterns. With good design and engineering, it’s now possible to employ an advanced microphone array system to capture desired sounds and produce a highly intelligible, superior-quality audio signal. This whitepaper focuses on beam-forming as a method of sensing and filtering acoustic waves for enterprise video and telephone conferencing applications. Key takeaways from this whitepaper: The Emergence of Beamforming for Conferencing Applications World’s First Professional-Grade, 24-Element Beamforming Microphone Array Emerging techniques and technologies to improve the capture and processing of acoustic patterns The Ultimate in Teleconferencing Sound Quality

Lower Project Costs & Time of Technology Rollouts

White Paper: Concert Technologies

The rapid deployment of multi-technology, multi-service, multi-site field rollouts requires well- defined processes, robust management skills, and a unique understanding of how to get the job done. Today's Technology Rollout Systems are a comprehensive, multi-technology, multi-service, multi-site system designed to meet varying project requirements in an ever-changing telecommunications industry. This whitepaper explains a Technology Rollout System, how it lowers costs and saves time without compromising quality, and provides essential questions to ask any technology rollout company. Key takeaways from this whitepaper: Ideal Technology Rollout System and its key parts Benefits of the Ideal Unified Technology Rollout System The Role of the Web-based Software Application Single Point of Contact vs. Multi-Point of Contact Comparison Scenario: Process Structures in Action

5 Reasons Skype for Business Is a Natural Fit for the Contact Center

White Paper: CLARITY CONNECT

Past several decades showed nothing much of improvement in the technological perspective of the telephony technology. Though the presence of archaic PBX system still consumes a major part of market share, the present day Unified Communications however promises much more to offer with its major upheaval. PBX hardware for contact centers will be nearly vestigial in a few years – Skype for Business will be better for your contact center in the future, even if it doesn’t look like the hardware you may be used to with phone wires sticking out of it.  Learn how a Skype for business contact center is a great fit for: • Multi-channel communications  • Cloud contact centers  • Development and extensibility  • Employee mobility • Significant cost savings Read this informative white paper on what you can accomplish with a Skype for Business contact center.

Key Considerations for Choosing SIP Phones

White Paper: VTech

Deploying VoIP with SIP phones is important for a successful business since a VoIP phone solution consists of both working in tandem – the service itself and the SIP phones as endpoints to access the service. Read this descriptive whitepaper that provides a roadmap for understanding how best to derive value from IP phones, especially when adopting a hosted VoIP phone service and what are the key qualities you should be looking for in a SIP phone vendor. This whitepaper on “Key Considerations for Choosing SIP Phones” highlights how each trend plays into the decisions you’ll need to consider when moving to VoIP, including: Mobility: SIP phones can provide sufficient mobility coverage for business telephony BYOD: SIP phones helps in making VoIP a relatively low-risk investment Cloud Communications: Ease of deploying VoIP with SIP phones Download this whitepaper that articulates the value that SIP phones bring to the overall solution offered by hosted VoIP providers for SMBs. 

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