White Paper: Bellwether Software
Purchasing automation eliminates bottlenecks, increases buying power, reduces cycle time, improves inventory management & reduces rouge spending. If your purchasing cycle is automated, the company can expect an improved bottom line, positive impact on corporate spend and purchasing decisions. This whitepaper discusses about how and why to assess purchasing automation savings & solutions. It highlights: Purchasing process flow quickly reveals inefficiencies Boost profits by automating your purchasing functions Guidelines for evaluating software options The future of purchasing and supply Purchasing, a vital company function Within the purchasing function, business has a great opportunity to implement cost reduction in a major spend area and move into the 21st century. If you have not yet automated your purchasing function, now is really the time.
White Paper: Zeenyx Software
Earlier creating a test was as easy as navigating through the application under test (AUT), but testing groups quickly discovered that the tests were of no use once the target application changed. Organizations can significantly reduce the duration of testing cycles by adopting the step-based approach to build manual and automated tests. This whitepaper provides insights on how AscentialTest automatically generates the test framework, enabling domain experts to design and create automated tests that are ready to execute without recording or scripting. It highlights: Step-based approach: Next evolution in test development Building Steps with AscentialTest Action types that are standard to the step-based approach Different ways to access test data from within steps and tests
White Paper: Zeenyx Software
When a legacy application is modernized, transaction flow may be changed to adjust to the standards and capabilities of the new platform. If tests are automated using a traditional testing tool, those user interface changes would require a significant amount of test maintenance to get tests running on the new platform. AscentialTest provides a short-cut by allowing users to develop tests against the legacy application as a baseline and then converting them to the new user interface. This whitepaper on “Testing Legacy Application Modernization,” highlights: High level overview of how tests are created in AscentialTest Ways to convert the legacy objects to the new platform Components of Object definition How to ensure that the modernized version of the application produces the same results
Predictive Insights: Automated Call & Lead Scoring for Today's Call Center
White Paper: VoiceBase, Inc
Today’s call center is not lacking data. But the manual process of analyzing voice recordings in search of business opportunities is labor intensive and costly. And it takes time— time that could be better spent exploiting new-found insights to improve business processes. By replacing human call scoring with an automated call solution offered by contact centers, call-tracking services and hosted PBXs can save a considerable amount of time and money. Your clients will be interested in a solution that accelerates the call-scoring process, saves money, and enables a new level of intelligence to be gleaned from customer calls. VoiceBase Predictive Analytic is just such a solution. Automatically mining the rich data in spoken interactions opens the door to a wealth of possibilities. Read this whitepaper for predictive insight on automated call & scoring leads for today's call center systems.