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IT Service Management

IT Managed Services eBook | Everything You Need to Know | Resultant

White Paper: Resultant

IT managed services—also called outsourced IT—keeps an eye on your technology systems and gives you a resource when anything goes wrong. Your provider makes sure your computers and servers and everything that supports them—the firewalls, software, applications—are up to date and functioning as they should. And, depending on which partner you choose, an IT managed services provider can help your organization reach its desired outcomes.  

IT Monitoring Software: Opsview Whitepaper

White Paper: Opsview

In the present scenario, the field of IT monitoring has become very good at collecting status information and performance metrics from various endpoints. However, executive stakeholders are much more interested in the performance of people and processes than of CPU, memory, and throughput. With the new ability to model your applications and business services inside the monitoring tool, this business continuity measure is now a key artifact to contribute to the completeness of an Enterprise Architecture. This whitepaper provides insights on the needs of the market for IT monitoring software that understands the anatomy of the application it seeks to protect. Key takeaways from this whitepaper: The “Fog of War” Between Business and IT Services IT Monitoring Business Services Diagram How has the Market Responded?

MEET THE ‘CHANGE AGENT’: How Today’s CIO Is Stepping up to the Need for Speed

White Paper: CloudCraze

For today’s CIO, it is critical to accelerate development of the digital solutions needed to meet customers on their own terms. Some companies may value control over speed when it comes to their IT requirements. For B2B companies especially, speed is of the essence when it comes to commerce. While the B2B market is four times as large as the B2C sector, most B2B companies trail well behind their B2C counterparts in terms of building out robust, easy-to-use omni-channel offerings. This whitepaper discusses about how today’s CIO is stepping up to the need for speed. Key takeaways from this whitepaper: Produce the immediate win Break old habits Follow the money Embrace the speed of SaaS and the MVP

How IT Can Start Tackling Business Goals

White Paper: AppNeta

These days IT teams are not only maintaining infrastructure and data centers, but also supporting mobile devices and remote users. It configures the network to support increased bandwidth needs at multiple locations and understands the ins and outs of hundreds of third-party apps and cloud services.  This means that IT is troubleshooting any and all problems that arise in the applications and networks, leaving little time for tackling the big goals that CIOs set for their teams year after year.  This whitepaper discusses three ways that IT can utilize modern technology to take charge and start focusing on bigger business goals. Clean House-IT getting into strategy building Monitor All the Things-Performance monitoring software takes on the visibility part of the equation Stay Ahead of the Problems-Alerting and reporting in a performance monitoring tool

Transforming 64-Bit Windows to Deliver Software-Only Real-Time Performance

White Paper: KINGSTAR

Today’s industrial PCs running 64-bit Windows, complemented by a separate scheduler on multi-core multiprocessors, can deliver that precise real-time performance on software-defined peripherals. The best way to smooth the task of implementing complex real-time software applications is to start with the right hardware environment. This whitepaper discusses how transforming 64-bit windows helps to deliver software-only real-time performance. Key takeaways from this whitepaper: How can the embedded OEM help to turn the revolutionary developments into real-time products? RSMP Paves the Way to Performance and Scalability RTX64—A Fresh Start into 64-bit real-time computing A Liberating Unified Architecture: Developing the real-time application performance

Software vs Hardware Machine Control: Cost and Performance Compared

White Paper: KINGSTAR

OEMs traditionally used DSP-based hardware, plugged into a PC, for motion control. But new software-based solutions have challenged this approach, claiming equal or better performance at lower cost. How does soft motion really compare to hardware? In this whitepaper, we break it down component-by-component for a down-to-the-dollar cost and performance comparison. Topics covered include: Challenges with the traditional hardware approach How soft motion solves those challenges Performance comparison: calculations, axis control, adding axes and machine vision Cost comparison cost and length, ability to scale, necessary hardware Cost-per-item breakdown showing that soft motion costs 44% less than hardware Learn how software-based motion control actually compares to hardware with real-life scenarios and real-dollar cost comparisons. If you’re considering soft motion, start here.  

Intelligent Use of Technology: The Key to Successful Business Transformation

White Paper: Advaiya

As the importance of technology driven business transformation is increasing in the present scenario, emphasis on certain enterprise and consumer-based opportunities and challenges are emerging. To take advantage of the game-changing business transformation strategies & opportunities enabled by current technology business mega-trends, businesses are looking to equip themselves with the latest tech advancements. This whitepaper describes the attributes required in every business to stay relevant in the technology market within the next 5-10 years include the ability to spot new opportunities, demonstrate transparency, and innovate in an agile way. Key takeaways from this whitepaper on “Business Transformation” to enable your business to run, grow and transform: Taking a deliberate approach for changing technology business landscape Top industries projected to be transformed by emerging technology business Technologies that make the biggest impact in the business transformation process

Role of Demand Management in Supply Chain

White Paper: NexInfo Solutions, Inc

Why should companies have an effective process for Demand Management? Organizations are in a competition of applying new technologies and analytics to make their supply chains more efficient,  reduce inventory, and improve customer satisfaction while improving profitability. This implies the need to have an effective process for demand management. What is demand management? Why is there a need for demand management in supply chain? Demand management processes help organizations gather valuable insight, agility, and improve the ability to plan and forecast while increasing visibility into customer demands. Demand management helps companies improve inventory levels, enhance customer service, optimize trade and promotion planning, and enhance inventory planning. Demand Management is far more robust than developing a demand forecast or sales forecast. Improper demand forecasting results in more supply chain costs and low margins. Download this whitepaper to learn more about Demand management  processes and how NexInfo Solutions has come up with the ‘NexGen Methodology’ that targets the success of demand planning, Sales & operations planning projects.

Maximization & Optimization: The Service Ecosystem Imperative

White Paper: ServicePower

Maximization and optimization techniques help field service organizations to solve fundamental service problems. They provide an imperative way of making business decisions, focused on achieving the highest outcome in a cost effective manner. Companies operating in the service ecosystem attempt to achieve this outcome by adhering to the principles of maximization and optimization. What is service ecosystem and what is its role in field service organization? The service ecosystem refers to the complex array of business functions and transactions involved in the delivery of field service to end-customers. Field service organizations include a service ecosystem which dispatches field technicians with the right parts and skills to deliver services in a timely manner. This whitepaper on service ecosystem gives a brief insight into: The service ecosystem imperative: Adhering to the principles of maximization and optimization to create and maintain thriving, profitable businesses Challenges regarding maximization & optimization Ways of achieving maximization and optimization objectives by companies The role of technology in achieving the imperative of maximization and optimization Service ecosystem KPIs related to optimization &  maximization How Optimized scheduling enables a field service organization (FSO) to optimize appointments by ensuring high level of compliance Download this whitepaper and learn more about solving field service problems faced by field service organizations and how ServicePower, an expert in providing Optimization Technology has come up with an innovative way of  mobilizing field service management to improve productivity and efficiency.

Secure Workspace Applications for Sector

White Paper: Storage Made Easy

Secure Workspace applications for sector. Storage made easy secure work space application is a cloud file manager for SECTOR network. What is SECTOR Network? What is the role of SECTOR network in an IT enterprise? Sector network is an application ecosystem of business applications that are wrapped with added security features and IT management capabilities for Enterprise IT. The Storage Made Easy Sector Applications enable organizations to take advantage of the extended secure ecosystem that Sector provides to provide the Bring Your Own Device and mobile device management features that companies are looking to embrace. This paper talks about storage made easy secure work space that provides a private on-premise file sharing facility and sync solution that is storage sceptic, which can be used as an Enterprise File Share and Sync Application for private and public cloud data. Download this white paper to learn about: What is Bring Your Own Device concept? How it enables corporate data security individually? The Storage Made Easy Enterprise File Share and Sync (EFSS) Solution What are the solutions provided by EFSS to overcome Sprawl data and Shadow IT?

Four Ways to Use the Power of IT Operational Analytics to Prevent Service Disruptions

White Paper: Continuity Software

IT operation’s analytics has really become powerful as it allows you to identify trends and gain insight into cause and effect that ultimately helps to prevent Service Disruptions with its operational intelligence technology. So how can Operational Analytics be effectively used to improve IT operational excellence? How can an IT Operations Analytics system help you to make better decisions through operational intelligence? And most importantly, how can it help you to prevent downtime and service disruptions? Read this whitepaper to know about the “Four Ways to Use the Power of IT Operational Analytics to Prevent Service Disruptions” and take the crucial step towards effective analytics. Learn how you can: Prevent IT Service Disruptions: Detect issues and fix potential problems before they impact your business. Transform your operational intelligence insights into operational improvements. Automate Cross-Domain Data Collection. Recognize Patterns that Can Lead to Failure. Identify Potential Remedies. Define and Measure KPIs for continuous process improvement meet organizations objectives.

Oracle Health Check for Oracle's Licensing Policies

White Paper: Tarim Consulting

 Oracle Health Check:Are you sure, everything is in order with the Oracle compliance policies in your organization? What potential risks may be present? Oracle’s licensing policies :Although there is much information about Oracle’s licensing policies and practices that are publicly available, the nuances, practice, and ability to successfully manage the Oracle relationship largely come through real world experiences. How can you navigate through complicated Oracle licensing policies and restrictions? What potential Oracle costs might you be able to save? This oracle health check report​ provides a comprehensive insight into a customer’s deployed Oracle assets to: Reduce inefficiency, duplication, and redundancy of Software usage according to the Oracle health check report Redeploy Oracle licensing policy in the most cost effective manner Align Oracle licensing policy requirements to meet actual business needs Realize substantial cost savings on Oracle licensing policy and support. Achieve your Oracle licensing policy goals with an effective strategy that will align with your needs, avoiding potential future pitfalls and the most return from the Oracle investment is obtained.

The CIO's Guide To Service Management In The Mobile Era

White Paper: EasyVista

Are you focused on service management and partnering for success? A service management platform is one that automates and personalizes service delivery for employees and other end users—without a line of code.A modern service management solution, can aid you to make your services integrated, created and delivered for today’s demanding users. This whitepaper answers the queries you should do while selecting the right service management provider is built to help you now and in the future to manage an increasingly mobile, social, cloud enabled, and analytics-driven workforce or it will fall short of that capability. How service management will enable your end users, and will they use it? What resources are required to implement service management system and manage it? What does it take to design a new service: installing and managing technology to creating and managing services. Besides IT, what other services can it manage? How well can it meet the needs of my globally dispersed organization? It gives deep insight into creating a service management strategy for your organization that will bring you the benefits of IT service management with solutions to common problems delivering quality integrated cross-platform services.

When Less is Really More:Effective Service Management

White Paper: Solisma

Learn to Develope Effective Service Management Strategies that focuses on both service quality and performance management  You need to understand and answer a few questions like: What are the minimum requirements for effective Service Management? What are the critical success factors of an effective Service Management plan? Why is performance measurement and management necessary and how are performance results measured? How to make balance between delivery of Quality, Value and Agility? This whitepaper on Quality of services in Service Management provides you insights on: Service Management - Is it really Doing More or Less? A framework or standards-based approach? Performance Management – Measuring For Success! Focus your attention on these following four key areas of Service Management

The Engaged Digital Workplace:Empowering Productivity and Social Collaboration in the Connected Enterprise

White Paper: x2o Media, A Barco Company

With digital workplace, it has become easy for enterprises to leverage a variety of technologies to increase productivity in their organization. If you need to communicate with stakeholders for better employee engagement, higher level of collaboration, and faster decision making process, you must have to leverage the new visual business aspects. So would you like to leverage visual content which connects people, ideas and aspirations? This whitepaper on '' digital workplace'' covers the following points: The Power of Visual Communications Hub and Spoke Approach A New Type of Information Delivery The Power of Connection It also addresses the following questions: Why you need a digital workplace strategy? What is the “Digital Workplace”? How does the digital workplace improve employee engagement? What are the changes we’re seeing in the workplace today?

Remediation 101: Common Pitfalls and Best Practices to Succeed at Vulnerability Remediation

White Paper: NopSec

A lot of vulnerability remediation pitfalls can be avoided by investing in the right Vulnerability Risk Management technology. This means implementing a solution that effectively automates as many processes as possible. Vulnerability Risk Management is often under-sourced and under-tooled, and yet stands at the epicenter of protecting the organization from a breach.  In this white paper on “Common pitfalls and best practices to succeed at vulnerability remediation”, we explain common vulnerability remediation challenges and: Provide solutions to simplify vulnerability remediation process Reduce the average time it takes to close a vulnerability remediation ticket Keep your business running smoothly and securely without any vulnerabilities If you’re responsible for any part of your company’s Vulnerability Risk Management (VRM) program, this white paper is indispensable!

New Thinking for Old Problems: The Executive's Guide to Common IT Issues

White Paper: VictorOps

Guide to common Information Technology(IT) issues in Business: Modern company IT responsibilities have changed dramatically in the last 20 years. Where IT used to be a support function to the business, now in most businesses, IT is a critical part of the system. Today’s IT teams are on the front line 24×7. The whitepaper provides high-level suggestions from IT professionals that have been in the IT support business for over 20 years. It addresses most common IT issues in complex IT systems and how to avoid those issues. This '' Executives’ Guide to Common IT Issues'' covers: General Suggestions for IT executives on dealing with the common IT issues How to handle IT Problems/Incidents which are now frequent in modern IT infrastructures Optimize Your Response to IT related issues Read this resourceful whitepaper that brings you the key insights and expert guidance on few of the most common IT issues in business.

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