White Paper: ServicePower
Maximization and optimization techniques help field service organizations to solve fundamental service problems. They provide an imperative way of making business decisions, focused on achieving the highest outcome in a cost effective manner.
Companies operating in the service ecosystem attempt to achieve this outcome by adhering to the principles of maximization and optimization.
What is service ecosystem and what is its role in field service organization?
The service ecosystem refers to the complex array of business functions and transactions involved in the delivery of field service to end-customers.
Field service organizations include a service ecosystem which dispatches field technicians with the right parts and skills to deliver services in a timely manner.
This whitepaper on service ecosystem gives a brief insight into:
The service ecosystem imperative: Adhering to the principles of maximization and optimization to create and maintain thriving, profitable businesses
Challenges regarding maximization & optimization
Ways of achieving maximization and optimization objectives by companies
The role of technology in achieving the imperative of maximization and optimization
Service ecosystem KPIs related to optimization & maximization
How Optimized scheduling enables a field service organization (FSO) to optimize appointments by ensuring high level of compliance
Download this whitepaper and learn more about solving field service problems faced by field service organizations and how ServicePower, an expert in providing Optimization Technology has come up with an innovative way of mobilizing field service management to improve productivity and efficiency.
By: Storage Made Easy
OpenStack Swift is becoming the foremost deployed Private Cloud Storage solution in the world. But OpenStack can end up storing a lot of structured documents such as Word, Powerpoint, Excel, and PDF files. An enterprise grade EFSS solution can help fix complexities by providing audit, security, encryption, back-up and migration capabilities to the files shared in your organization. Read this whitepaper to know how you can get the below mentioned benefits by integrating OpenStack with a comprehensive Enterprise File Synchronization and Sharing (EFSS) solution. Search the contents of files stored on OpenStack. Unify OpenStack files and private data in a single interface for anywhere access. Easily annotate against PDF documents stored on OpenStack. Collaborative round trip creation and editing on documents stored on OpenStack. CloudEdit functionality to edit Documents directly on a user's desktop and save any changes back to OpenStack Swift. Create new or enhance existing dedicated OpenStack applications.
This migration white paper explains how to migrate your Citrix XenApp application and virtual desktop delivery solution to Parallels Remote Application Server. It is written in an easy to follow, step-by-step format. This White Paper also Covers: Why Should You Migrate from Citrix XenApp to Parallels RAS? An overview on Migrating from Citrix XenApp to Parallels Understanding which Parallels components will replace the existing Citrix ones Publishing the Applications and Configuring User Privileges
What is Customer Journey ?
The complete journey a customer takes while purchasing a product that might include a lot of factors like choosing the right product, taking delivery of the product, interaction with the seller and after sales service. Each of these factors could also be called as touch points. It is of utmost importance for any business to make sure that the customers are happy at every point in their journeys.
What is ecommerce ?
E-commerce is the process of buying and selling goods and services over the internet. Technologies such as mobile commerce, electronic funds transfer, supply chain management, internet marketing, online transaction processing, electronic data interchange (EDI), inventory management systems, and automated data collection systems are also a part of e-commerce.
What is Customer Relationship Management ?
Customer Relationship Management is a set of practices, technologies, and strategies followed by companies to bring in a healthy customer interaction environment. For Customer Relationship Management, organizations use software systems to keep a record of customers’ contact information across different channels and track customer activity. These systems also consist of information related to customer care staff, sales leads, and even history of customers.