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White Paper: ServicePower
Network Management: How can you manage the third party contractors?
Deploying third party contractors into labor equation can benefit business analyst organizations to a maximum level. Third party contractor management facilitates reduce costs, gain higher margins, have shorter cycle times and provide high levels of customer service, without any high costs.
Managing third party contractors is associated with recruiting, training and managing more employees, in cyclical businesses where demand varies.
This whitepaper on third party contractor management gives you insights on:
What are the technologies required when managing the third party independent contractors?
How does the lack of end-to-end business management lead to higher costs and inefficiency in third party network management?
What are the 7 mistakes you could possibly make when managing third party contractors?
Don’t fall victim to one of these deadly sins while your third party network management.
By: ServicePower
Is yours a truly customer-centric organization?Is your business truly being customer-focused? Increased customer satisfaction is becoming the top metric used to measure success of field service organizations (FSO). Indicator of customer success implies repeat purchase decisions, new customer referrals, and extended revenue for the service operation. What are the impacts of increasing customer satisfaction on profitability? This whitepaper discusses about driving efficient business processes through increased customer satisfaction and provides brief insight on: Steps for creating a customer-centric culture in organisations Key elements of customer transformation strategy What are the essential strategies to increase customer satisfaction? How Open Call Management (OCM) process has enhanced customer satisfaction. Selecting the right field service management software to enhance customer satisfaction From this white paper you’ll get to know how field service management has changed significantly and why field service organizations are focusing more on increased customer satisfaction to improve their brand image.
By: ServicePower
Maximization and optimization techniques help field service organizations to solve fundamental service problems. They provide an imperative way of making business decisions, focused on achieving the highest outcome in a cost effective manner. Companies operating in the service ecosystem attempt to achieve this outcome by adhering to the principles of maximization and optimization. What is service ecosystem and what is its role in field service organization? The service ecosystem refers to the complex array of business functions and transactions involved in the delivery of field service to end-customers. Field service organizations include a service ecosystem which dispatches field technicians with the right parts and skills to deliver services in a timely manner. This whitepaper on service ecosystem gives a brief insight into: The service ecosystem imperative: Adhering to the principles of maximization and optimization to create and maintain thriving, profitable businesses Challenges regarding maximization & optimization Ways of achieving maximization and optimization objectives by companies The role of technology in achieving the imperative of maximization and optimization Service ecosystem KPIs related to optimization & maximization How Optimized scheduling enables a field service organization (FSO) to optimize appointments by ensuring high level of compliance Download this whitepaper and learn more about solving field service problems faced by field service organizations and how ServicePower, an expert in providing Optimization Technology has come up with an innovative way of mobilizing field service management to improve productivity and efficiency.
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