White Paper: Jolt Consulting Group
The growing demand of deploying Internet of Things (IoT) to the Field Service industry in real time aspect is one of the most remarkable features impacting service organizations.
Operational efficiencies, significant cost reductions, and high customer satisfaction drive the solutions of Jolt Consulting to the service organizations. The IoT analytics industry is exploding as a result of tracking, storing, and use of Big Data in discovering patterns from hidden information and applying algorithms.
Jolt Consulting aids Field Service Industry to not only provide a robust service business model, but also looks into structuring performance driven service contracts with their customers.
By: Jolt Consulting Group
Field Service organizations are encouraged to invest in their subcontractor network with a goal of making it a competitive differentiator that yields service excellence. Embracing and embedding the third party contractor to make them feel like a valued partner and contributor to the overall customer experience is a key and area service organizations should focus. This whitepaper focuses on building a good third party subcontractor by leveraging field service software. Key takeaways from this whitepaper: Reasons for companies to consider the leveraging of third party contractors Key challenges service organizations face with utilizing third party subcontractors How to gain real-time visibility into the performance and activities of the third-party technician Best-in-Class service organizations receive the necessary visibility into the subcontractor network by extending field service software and mobility tools to the third party providers.
By: Jolt Consulting Group
Service companies are increasingly investing in field service management (FSM) technologies. The FSM software landscape provides an overwhelming number of options and is rapidly changing due to acquisitions and investments in the FSM software space. This is causing challenges to identify and select the most appropriate FSM software for a service company’s specific needs and objectives. Field Service Software Industry Disruption and Technology Selection Challenges outlines the FSM industry changes and provides recommendations to address the key technology selection challenges service organizations face.
What is Internet of Things ?
Internet of things Global Standard Initiative defines it as “as a global infrastructure for the information society, enabling advanced services by interconnecting (physical and virtual) things based on existing and evolving interoperable information and communication technologies.” Research firm Gartner for 2017 and beyond states an estimate that by 2020 there will be as many as 20.8 billion devices connected to the internet and hardware spending on IoT would amount more than 3 trillion dollars.
What is Field Service Management ?
Field Service Management (FSM) is a framework for planning field operations for a versatile workforce. At a primary level, FSM involves scheduling service orders, dispatching operators, and following vehicle areas and occupation status. The correct programming software computerizes these undertakings and gives versatile access through a cloud-based application.
What is industrial internet of things ?
The Industrial Internet of Things (IIoT), otherwise known as the Industrial Internet fetches awe inspiring apparatus, progressed analysis, and individuals to work. Its a system of a huge number of devices connected by communication technology which results in frameworks that can monitor, gather, exchange, examine, and convey valuable new insights of knowledge more than ever. These insights can then help drive smarter, quicker business choices for industrial organizations.