White Paper: Jolt Consulting Group
Field Service organizations are encouraged to invest in their subcontractor network with a goal of making it a competitive differentiator that yields service excellence.
Embracing and embedding the third party contractor to make them feel like a valued partner and contributor to the overall customer experience is a key and area service organizations should focus.
This whitepaper focuses on building a good third party subcontractor by leveraging field service software. Key takeaways from this whitepaper:
Reasons for companies to consider the leveraging of third party contractors
Key challenges service organizations face with utilizing third party subcontractors
How to gain real-time visibility into the performance and activities of the third-party technician
Best-in-Class service organizations receive the necessary visibility into the subcontractor network by extending field service software and mobility tools to the third party providers.
What is Quantum annealing and how can it revolutionize your field service organization? Implementing Quantum Annealing technology has enhanced the speed of field service businesses. It is critical to control costs, manage cyclical demand, ensure consistent delivery of services and improve customer satisfaction through an age old scheduling technology. Increased use of mobile workforce management software has increased the need for schedule optimization, as it is simple and less efficient for field service businesses. Field service business have been using age old schedule optimization techniques based on an artificial intelligence algorithm called Simulated Annealing, to optimize work schedule. ServicePower, a veteran Mobile Workforce Management provider, has come up with the new optimization algorithm called Quantum Annealing (QA). This white-paper looks into incorporation of new Quantum Annealing algorithms into the latest schedule optimization solutions to improve field service businesses. Why Quantum Annealing over Simulated Annealing? What are the different scheduling approaches implemented through Quantum annealing? What is intelligent scheduling? How does service scheduling use simulated annealing? What are the advantages of Quantum Annealing? Download this whitepaper to know more and understand the improvements of Quantum annealing over simulated annealing.
By: Jolt Consulting Group
Service companies are increasingly investing in field service management (FSM) technologies. The FSM software landscape provides an overwhelming number of options and is rapidly changing due to acquisitions and investments in the FSM software space. This is causing challenges to identify and select the most appropriate FSM software for a service company’s specific needs and objectives. Field Service Software Industry Disruption and Technology Selection Challenges outlines the FSM industry changes and provides recommendations to address the key technology selection challenges service organizations face.