White Paper: Infosgroup
Creating a compelling digital customer experience has become the challenge for any business today. How can we retain a customer who never visits any branch physically?
Maintaining customer relationship is the key to business success. Managing customers is not an easy task but an impossible one, and more importantly not an act of faith, but mainly a common sense journey.
The challenge is how we do create a digital experience so compelling that our new and old customers would embrace it with the same or even more enthusiasm as they do with traditional face to face experience.
This whitepaper presents a very pragmatic and easy to follow recipe, and other magical tech ingredients together to produce the best digital experience for your customer at the lowest possible cost, so we can call it “The recipe to your digital success”.
Download this whitepaper to learn more about improving customer experience through digitization and the right ways to create a great digital experience.
Is yours a truly customer-centric organization?Is your business truly being customer-focused? Increased customer satisfaction is becoming the top metric used to measure success of field service organizations (FSO). Indicator of customer success implies repeat purchase decisions, new customer referrals, and extended revenue for the service operation. What are the impacts of increasing customer satisfaction on profitability? This whitepaper discusses about driving efficient business processes through increased customer satisfaction and provides brief insight on: Steps for creating a customer-centric culture in organisations Key elements of customer transformation strategy What are the essential strategies to increase customer satisfaction? How Open Call Management (OCM) process has enhanced customer satisfaction. Selecting the right field service management software to enhance customer satisfaction From this white paper you’ll get to know how field service management has changed significantly and why field service organizations are focusing more on increased customer satisfaction to improve their brand image.
By: Kuno Creative
High performance websites enjoy higher visitor engagement with advanced styles, features, including strong content and eye-catching visuals. High performance websites go beyond meeting the immediate behaviors and preferences of today’s user. Is your website designed and developed for adaptability, scalability and on-going optimization?Are you still using the traditional website designing methods? Some of the problems organizations are facing while traditional website redesigning: Marketing gets pulled from its focus on business goals to assist with branding and messaging. Organizations place significant cost, resources and energy into the website upfront without any guarantee that the finished product will perform to their standard. There is no warranty and the webiste performance is not up to the mark. This whitepaper includes all the necessary information to help you build high performance web sites including: 10 Steps to create high performance websites that lasts Different phases in redesigning high performaning websites Different enhancement approaches to design a high performing website? Mobile optimization: Making websites look great and function well Tools and Techniques used to build high performance websites for engaging digital experiences How to create strong visual content to engage more website visitors? Read this whitepaper and learn more about creating high performance websites for engaging digital experiences and how to incorporate these approaches, strategies and features through website redesign, to maximize your investment and meet your audiences in motion.
What is Technology ?
Technology is the use of scientific knowledge for creating tools, processing actions and extracting of materials whether in industry or in our everyday lives. We apply technology in nearly all things that we do in our lives, we use technology at work, in communication, transportation, making food, extracting and securing information, running an organization and many more tasks, pretty much everywhere. Types of technology include information technology, banking technology, medical technology,
What is CRM ?
Customer Relationship Management or CRM means managing the relationship with your customer. Now-a-days, it is used to describe IT systems and software designed to help you manage this relationship. CRM enables organizations to better serve their customers through the introduction of reliable processes and procedures for interacting with those customers.
What is Business ?
By definition a business is an organization or economic system with consistent and typical exchange of produced goods and offered services for one another or for money to fulfill human needs. Types of businesses, Non-Profit business: This is a type of business with charitable or educational goal rather than earning money from its services.