Share On


"Challenges around Omni-Channel Interaction Management"

Roadmap to Omni-Channel Customer Communication for Banks

White Paper: Ameyo

Omni-Channel Interaction Roadmap helps banks at each level of their progress and defines processes to bring that to action at a particular level in their journey towards delivering a better customer experience.

With ever-increasing customer expectations, banks often achieve unparalleled customer experience

Key takeaways from the whitepaper on “Roadmap to Omni-Channel Customer Communication for Banks”:

  • Challenges around Omni-channel interaction management and a case for continuous improvement

  • Omni-Channel Interaction Roadmap based on best practices to assess the current state

  • Path to mature as a omni-channel experience provider

Roadmap to Omni-Channel Customer Communication for Banks
Login With

Related White Papers

Don’t Wreck your Recs: Achieve a Golden Source for your Financial Controls Data

By: AutoRek

Reconciliations form the foundation of a tightly controlled finance or operations department in any organization. Transparent, up-to-date and accurate financial data is not just essential for regulators or auditors, but it is increasingly an important tool for the executive branch to shape corporate strategy. Building an automated reconciliation framework can be an expensive, complex and time consuming process, tying up crucial business and IT resources with often the wrong result being delivered. This whitepaper explores the benefits of using an automated reconciliations solution, by adopting an iterative 6-step approach to perfecting your financial controls regime. It also explains the typical benefits your firms may receive in the immediate period post implementation, and recurring thereafter. Key takeaways from this whitepaper: Different reconciliation deployments The perfect Golden Source for all of your financial control data Most common pitfalls of manual or semi-automated reconciliations and financial data management

Transaction Reporting – what’s changing?

By: AutoRek

Transaction Reporting is one of the key priorities for regulators. Some are already warning that there will be no latitude for non-compliance, including late reporting. The aim of Transaction Reporting is to assist EU regulators in the detection and investigation of suspected market abuse. By implementing a robust, automated financial control regime, investments firms will ensure readiness for the significant changes MiFID II/MiFIR will have in respect of Transaction Reporting requirements. Currently there is divergence across Europe and the member states, in respect of the application of existing transaction reporting obligations. MiFID II is seeking to harmonise Transaction Reporting so that there is a more consistent approach. This whitepaper focuses on Transaction Reporting and how a robust, automated financial control regime can overcome often manual and complex reporting processes, hence ensuring on-going compliance, including: MiFID II Timeline and the need to prepare now Changes from the existing MiFID I requirements AutoRek's 5 step approach to Transaction Reporting

What is

What is Banking ?

Banking is a business activity of accepting and securing money owned by individuals and enterprises, which also involves transactions carried out to produce profits. It is a principal procedure which creates and controls the money supply of the country. It not only provides liquidity needs for businesses and families to invest for the future but also makes use of its deposits to give out loans. The loan can either be short term or long term and it claims repayment in the form of installments.

What is Fintech ?

Fintech stands for Financial Technology which is better understood as providing financial services by making use of software and modern technology. It was initially applied to consumer trade— financial institutions. By the end of the first decade of 21st century the term applies to any technological innovation in the financial sector.

follow on linkedin follow on twitter follow on facebook 2018 All Rights Reserved | by: