White Paper: Gep
The pharmaceutical industry is not short of challenges — patent
cliffs, regulatory scrutiny, and R&D productivity, as well as a
complex supply chain. Pharmaceutical products see several changes
of hands — from the manufacturers to distributors to dispensers
and, finally, the patients — allowing easy entry of counterfeit drugs
and drug diversions. According to estimates by the WHO, nearly
$40 billion is lost each year to counterfeit products.
By: Athena Health
At varying paces nationally, payment models are shifting from fee-for-service to fee-for-value, including new models in which leading provider organizations take on the financial risk of providing health care to a pre-defined population. While many agree that value-based reimbursement will become increasingly common, fee-for-service contracts remain the dominant form of reimbursement in most markets. A recent poll found that 81 percent of health systems and hospitals are participating in a mix of value-based reimbursement models combined with fee-for-service.1 For the foreseeable future, hospitals, health systems and other large provider organizations will have a foot in two boats and the engines in both must be able to run efficiently.
By: Sutherland Global Services
As global banks emerge from the aftermath of the recent financial crisis, they face the dual and often conflicting challenges of redefining and redeveloping the customer experience while growing revenue and containing costs. Given the post-crisis decline in customer trust and confi dence, banks need to rebuild relationships in order to reconnect with lost customers and obtain new ones. At the same time, the ongoing environment of slow economic growth makes cost control imperative. Fortunately, today’s technological revolution, spurred by the generational popularity of mobile smartphones, tablets, and other leadingedge computer and mobile technologies, offers fi nancial institutions a growing number of venues for seamlessly connecting with customers, solidifying relationships, and delivering a satisfying customer care experience.