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"SAP INSIDER SPECIAL REPORT"

Place Enterprise Data at Your Customer's Fingertips with a Self-Service Mobile App

Place Enterprise Data at Your Customer's Fingertips with a Self-Service Mobile App

White Paper: ExpertIG

Facilitate real-time access to Enterprise Data:

Providing  customers real time access with a self-service tool allows them to easily access their detailed order data on demand through a mobile device of their choice.

Nearly every company is now reacting with a growing demand to create an enterprise mobility strategy that equips both employees and customers with easy access to key back-end information on enterprise data.

When done right, providing customers real time access to enterprise data with a selfservice mobile app can greatly enhance the customer experience and customer loyalty

This white paper on ''Enterprise Data '' will guide you to :

  • Give Customers Real-Time Visibility into Their Order Information

  • Deliver extensive, meaningful Enterprise data and superior customer service to clients through a secure mobile platform 

  • Provide customers with access to their own real-time Enterpriese data in a user friendly and highly intuitive format

 

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What is

What is Technology ?

Technology is the use of scientific knowledge for creating tools, processing actions and extracting of materials whether in industry or in our everyday lives. We apply technology in nearly all things that we do in our lives, we use technology at work, in communication, transportation, making food, extracting and securing information, running an organization and many more tasks, pretty much everywhere. Types of technology include information technology, banking technology, medical technology,

What is Data Management ?

Data management is the development and execution of policies and procedures in order to manage the information lifecycle needs of an enterprise ensuring the accessibility, reliability, and timeliness of the data for its users. Data Management enables organizations and enterprises to use data in: Organizing the enterprise data, Storing and preserving data for future re-use, Making data ready to use anytime, Share data with colleagues

What is Customer service ?

Customer service is the support one offer his customer, before, during and after they purchase your product or service. This service depends on employees who can adjust themselves to the personality of their customer. More than answers, it’s about the promise, your brand gives to the customers. Priority given to customer service varies from organization to organization. A company that values good customer service might spend a lot on training their employees, in comparison to organizations

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