White Paper: ALTUS dynamics
Today, customizing solutions is becoming less and less of a need than ever before. Standardized technology platforms from successful Enterprise Resource Planning (ERP) solutions have more capabilities than ever to handle most of your financial, human resources and payroll needs.
When an ERP solution could not handle unique requirements organizations would need to turn to custom programmers who would leverage ACCESS databases, SQL databases, or even Oracle databases to gain unique functionality that organization could not live without.
Dynamics CRM, a platform as well as a solution, provides non-profits and public sector organizations tremendous capabilities to leverage and address unique requirements never before accomplished without significant customizations. This whitepaper provides an overview of why Microsoft Dynamics CRM can be considered your next development environment when addressing unique requirements not covered in ERP.
Skype for Business is fast becoming the most widely-used single vendor unified communications platform. However, as the enterprise implements Skype for Business, it hits a seemingly impossible barrier, realizing complete video communication and collaboration. There is no easy or elegant way for existing video conferencing equipment to seamlessly integrate with Skype for Business. This whitepaper addresses what the available migration strategies for video calling and conferencing are, and how interoperability between Skype for Business and professional video systems can be achieved for inter and intra-company calls. It highlights: How to bridge the gap between Skype for Business and legacy H.323 meeting room systems on a scheduled meet-me basis ‘Do nothing’ strategy- Both the video conferencing rooms and Skype for Business are maintained in parallel How to achieve direct calling and conferencing for all, while maintaining current legacy room systems, registered directly to the video cloud
By: Hitachi Data Systems
Digital transformation isn't just a biggest challenge; it's also the best opportunity for IT pioneers. Data-driven digital transformation has the potential not only to address competitive threats posed by insurgents, but also to uncover opportunities for new business models and revenue streams. The key is for established companies to unlock the full potential of this important resource to fuel digital transformation and help to maintain their leadership positions in volatile and quickly evolving markets. This whitepaper provides insights on how to turn digital transformation from a challenge to a data-defined opportunity and the advantage offered by enterprise data. Key takeaways from this whitepaper: The Business Benefits of Digital Transformation The Top Considerations for CIOs, including advice from IT pioneers Five Keys to Digital Transformation Success
What is CRM ?
Customer Relationship Management or CRM means managing the relationship with your customer. Now-a-days, it is used to describe IT systems and software designed to help you manage this relationship. CRM enables organizations to better serve their customers through the introduction of reliable processes and procedures for interacting with those customers.
What is business process management ?
Business process management is a systematic approach to business processes of a company which cover how we think, change, and monitor business processes so they run easily and can be enhanced after some time. BPM (Business Process Management) is a field of management that acts as a systematic approach for making organizations Workflow more effective, more efficient and hence improving the corporate performance by managing business process in the organizations.
What is CRM System ?
Customer relationship management (CRM) refers to strategies, practices and technologies that are used by companies in order to analyze and handle client relations and statistics throughout their lives, with the prime objective of improvising trade relationships with clientele, supporting customer maintenance and motivating sales development. CRM systems are premeditated to pile up information from clientele across diverse channels—or contact points among the consumer and corporation