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Dynamics CRM for Non-Profit and Public Sector Organizations

"Dynamics CRM for Non-Profit and Public Sector Organizations"

How Non-Profit and Public Sector Organizations Benefit from Shifting Custom Solutions to Dynamics CRM

White Paper: ALTUS dynamics

Today, customizing solutions is becoming less and less of a need than ever before. Standardized technology platforms from successful Enterprise Resource Planning (ERP) solutions have more capabilities than ever to handle most of your financial, human resources and payroll needs.

When an ERP solution could not handle unique requirements organizations would need to turn to custom programmers who would leverage ACCESS databases, SQL databases, or even Oracle databases to gain unique functionality that organization could not live without.

Dynamics CRM, a platform as well as a solution, provides non-profits and public sector organizations tremendous capabilities to leverage and address unique requirements never before accomplished without significant customizations. This whitepaper provides an overview of why Microsoft Dynamics CRM can be considered your next development environment when addressing unique requirements not covered in ERP.

How Non-Profit and Public Sector Organizations Benefit from Shifting Custom Solutions to Dynamics CRM
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What is

What is CRM ?

Customer Relationship Management or CRM means managing the relationship with your customer. Now-a-days, it is used to describe IT systems and software designed to help you manage this relationship. CRM enables organizations to better serve their customers through the introduction of reliable processes and procedures for interacting with those customers.

What is business process management ?

Business process management is a systematic approach to business processes of a company which cover how we think, change, and monitor business processes so they run easily and can be enhanced after some time. BPM (Business Process Management) is a field of management that acts as a systematic approach for making organizations Workflow more effective, more efficient and hence improving the corporate performance by managing business process in the organizations.

What is CRM System ?

Customer relationship management (CRM) refers to strategies, practices and technologies that are used by companies in order to analyze and handle client relations and statistics throughout their lives, with the prime objective of improvising trade relationships with clientele, supporting customer maintenance and motivating sales development. CRM systems are premeditated to pile up information from clientele across diverse channels—or contact points among the consumer and corporation

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